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Love the colour, it looks great on my little guy. It does feel a little heavy and stiff which is hopefully an indicator of good quality, but it's taking a little getting used to for my small dog which is the only reason it's not 5 star. I really like the buckle closure and heavy clip, after having a cheap clip collar pop open on a walk, I feel way more secure after switching to this st argo set and know my dog's all strapped in!
Store owner replied:
Thanks so much for your feedback.. I am so glad you’re loving the colour and feeling confident with the secure hardware. The material is high quality and built to last, so it’s great to hear it’s already giving you peace of mind on walks 🫶
Remi loves her harness !! Love the neutral colour and great quality, we always receive many compliments on our walks!
Store owner replied:
Thank you for your review! Appreciate the time you took.
ST ARGO x
Absolutely love how chic this walk set is. Perfect for our handsome dood Arlo. Great quality and stylish colours- definitely want to add more colours to his collection.
Store owner replied:
Thank you Jordana for your kind review!
I have purchased several harnesses for Miss Cookie, but she does not like any of them and refuses to wear them.
With this lilac Harness Walk Set we don’t have any problems and she is very happy to wear it.
I will certainly be purchasing more for Miss Cookie.
Thank you for this excellent product.
Cheers from Karen and Miss Cookie
Bought the XL harness for my Bernese mountain dog. She’s probably on the smaller size of the Berners she’s about 38kgs and is 1 Years old. so make sure you measure if you have a big dog. It fits her perfectly like it was made just for her! The quality is amazing and durable she’s been swimming in it, running and rolling around and it’s doing well. We feel so fancy in it and she definitely struts more around when wearing it and people have stopped us in the street to compliment her on it. Highly recommend great local sustainable Australian product
Just received the harness walk set and matching collar and the quality is amazing! Looks soo cute on my puppy. The customer service is absolutely exceptional as well! I had a small hiccup with my order and the seller resolved it instantly! Will definitely purchase again 🐶
Love this harness set. It’s super beautiful and easy to clean. I love the leather touch and make my hand feel more comfortable. I also ordered different color to my another pup.
We love this harness! Our pup is a 40kg Rhodesian Ridgeback and the harness in XL fits so well, it’s comfortable for her and gives us a bit of extra control when walking her. Highly recommend!
Store owner replied:
Thank you Nelson for the kind review. Glad your dog is comfortable in their set ❤️
Terrible communication with customers. I tried to contact this brand for more than three weeks, but they ignored my DMs, comments, and even emails.
I ended up ordering the set myself, and no one contacted me or provided any proper support. Later, I found out that I was expected to pay what effectively amounted to shipping twice, plus customs duties. These additional costs were not clearly communicated beforehand. In the end, the delivery fees were almost the same price as the harness itself.
Unfortunately, the product was also disappointing. The sizing did not match my expectations, and the upper part of the harness cannot be properly adjusted.
The biggest issue, however, is the complete lack of customer service. If you have a problem with your order, it is almost impossible to get in touch with anyone.
Based on my experience, I cannot recommend this brand either for purchasing or for collaboration.
Store owner replied:
Thank you Wingyu! We appreciate the love and time taken to write this review. Hope your doggo continues to love their set. Georgia x
Did not realise it was on preorder so it took longer to arrive than expected, but worth the wait.. love every piece of the set.
I got the large harness for our golden retriever and it constantly slips sidewards so that the top buckle ends up on his ribs. I’ve tried tightening it as much as possible but I think it’s due to the heavy buckle that goes around the ribs pulling it down. It looks pretty but the function isn’t there. The poo pouch press-stud closure also constantly pops open and have lost full rolls of poo bags. Don’t recommend.
Store owner replied:
Hi Chantelle,
Thank you for taking the time to share your feedback. I’m sorry to hear this has been your experience.
The harness is designed to sit mostly centred and stable when adjusted correctly, so if it’s shifting too much during use, something clearly isn’t right in your case. The same applies to the poo pouch, the press-stud should stay secure during walks, and I understand how frustrating it would be to lose bags on your walk.
I’d like to look into this properly and help resolve it for you. If you’re happy to send an email to georgia@st-argo.com with your order number and a photo of the harness fit, we can assess and organise a suitable next step, whether that’s an adjustment solution or replacement.
Thanks again for the honest feedback, it’s appreciated.
Kind regards,
Georgia
Beautiful colour, love the St Argo harnesses and they last a lifetime
Store owner replied:
Thank you for the kind review! 💕
The quality is very good but l can't give 5 stars because of the sizing. I measured my dog and ordered accordingly. The harness is too big but according to the size guide if l were to go down a size it would be be too small.
I now have a walking set that l can't use.
I wouldn't use the lead with another harness as the buckle is too big and heavy for my toy cavoodle.
Store owner replied:
Hi Julie, thank you for your honest review. By the sounds of it, you should be able to drop to the size below, as we ensure that there are no gaps in sizing, especially for such popular breeds like Toy Cavoodles.
I usually advise customers to prioritise the sizing of the chest strap before the neck strap, so if you have not already, please go off of this recommendation for the best fit.
As for our buckle, we have done rigorous product testing here and have prioritised offering our customers a 100kg tensile strength weight bearing, to ensure your dog will never tug and break the clasp. Our most frequent customers are toy breed owners, so we have made sure that the weight of our buckle has not compromised the dog's comfort.
Please get in touch with our team at team@st-argo.com if you would like to organise an exchange.
Kindest,
Georgia 🫶
Great looking harness and lead, however the sizing was out and although l ordered to my dogs measurements its way too big and the buckle/clip on the lead is too heavy for a small dog.
According to the size guide the size down would be too small. Lovely looking product but unusable so wasted my money.
Store owner replied:
Hi Julie, thank you for your honest review. I have been made aware that our team has already gone ahead and assisted you on sizing and arranged an exchange for a better fit.
For clarity regarding the buckle, we prioritise providing our customers with a clasp that boasts a 100kg tensile strength, ensuring that even the strongest tugs won’t cause it to break. We also recognise that many of our loyal customers have toy breeds, so we’ve carefully designed the buckle to maintain comfort without compromising on strength 🫶
Please continue to chat with our team via email if you need any further assistance.
Store owner replied:
Hi Rebecca, I am sorry to hear you didn't love the lead. If you are looking for something softer and longer, our latest release hands free lead is your answer. Please let me know if you have any questions 🫶
