The easiest way is to measure your dog’s neck or chest with a soft tape, then compare it to our size guide. If you’re between sizes, we usually recommend going up for comfort.

Our standard lead comes in one length (120cm). The hands-free lead is fully adjustable at a total length of 260cm.

Yes. The hands-free lead can be worn around the waist for running or jogging. Just make sure your dog is comfortable with the pace and not a sudden puller.

They sit in the same neutral family but aren’t an exact colour match. Taupe is a warm, muted beige, while Cream is lighter. They pair well together for a tonal look.

Yes. All ST ARGO accessories are made from premium vegan leather and non-animal materials. Our treats are also plant-based.

Most likely. Our treats are made in small batches with natural ingredients and no additives. If your dog has allergies, check the ingredient list or confirm with your vet.

It’s our loyalty programme where you earn points every time you shop. Points can be redeemed for discounts, offers and early access. Learn more on our Rewards page.

You can shop the full range on st-argo.com. We also partner with select boutiques and groomers across Australia. Email team@st-argo.com and we’ll direct you to your nearest stockist.

Restock timings vary. Join the waitlist for alerts. If we receive a return in your size or colour, you may also get early access before the public restock.

If your order is still processing, we can help with small changes like colour or size. Once fulfilled, we can’t make edits, but you’re welcome to return it as long as it’s unused and in original condition.

If your order hasn’t been packed yet, we can usually update it. Contact us as soon as possible at team@st-argo.com. Once a parcel is with the courier, changes aren’t guaranteed.

We’d love to hear from you. Head to our Wholesale page with your store details and we’ll get back to you.

Yes, we ship worldwide. You can refer to our shipping times and duties information on our shipping policy page.

Within Australia, delivery is usually 2–11 business days for standard shipping. International delivery varies by country. Full timings are listed on our shipping policy page.

Some countries charge import fees on arrival. These are set by local customs and are the customer’s responsibility.

You can track your order via the link sent in your confirmation email. If your item was a preorder, refer to the product page for dispatch timelines.

If your parcel hasn’t arrived, check the tracking first. If it still looks unresolved, contact us and we’ll guide you through next steps, usually including a carrier investigation.

You can return items within 30 days if they’re unused, in original condition and have all tags attached. Treats and sale items are final.

Yes. You can request an exchange within 30 days as long as the item is unused and in original condition. Email team@st-argo.com for assistance.

Treats, sale items and used items are not eligible for return for safety and hygiene reasons.

If something isn’t right, let us know within 90 days and we’ll organise a replacement or refund. Send a photo or video to team@st-argo.com so we can take a look.