ST ARGO FAQ’s

PRODUCTS

Question Answer
Is the ST ARGO harness a no-pull harness? Yes, our harness is designed to reduce pulling while ensuring comfort.
Is this harness adjustable? Yes, the chest strap is fully adjustable for a secure fit.
How do I fit my dog for a harness? Measure your dog’s chest circumference and refer to our size guide.
Is this a waterproof harness? Our harness is water-resistant but not fully waterproof.
Is this harness comfortable for long walks? Yes, it's lightweight, padded, and breathable for extended wear.
What size collar should I get for my dog? Use a measuring tape around your dog’s neck, ensuring two fingers fit under. Check our size guide.
Is the ST ARGO collar waterproof? Our collars are water-resistant but not fully waterproof.
Are ST ARGO collars adjustable? Yes, each collar has multiple sizing holes for adjustability.
What if I order the wrong size collar? You can exchange or return it within 30 days. See our return policy.
What is the length of the ST ARGO lead? Our standard leads are 120cm, while hands-free leads are adjustable.
Where does the poop bag holder attach? It fits seamlessly through a gap in the upper part of our standard leads.
Is this lead strong enough for large dogs? Yes, our reinforced hardware is tested for durability and strength.
How do I wear the hands-free lead? You can wear it crossbody or around the waist for a hands-free experience.
Can I use the hands-free lead for a strong puller? Yes, it’s designed with secure hardware to handle strong dogs.
Does the poop bag holder fit standard poop bags? Yes, it fits all standard-sized rolls, including ST ARGO bags.
Will the holder fit over other leads? Yes, it securely attaches to most standard leads.
Is the ST ARGO treat pouch waterproof? Yes, it is made from BPA-free silicone. 
Can the treat pouch attach to my belt? Yes, it features a clip that attaches to your belt or waistband.
What ingredients are in ST ARGO treats? Our treats are made from all-natural ingredients with no additives.
Are ST ARGO treats suitable for all dog breeds? Yes, they are designed to be enjoyed by dogs of all sizes.


SHIPPING

Question Answer
How long will my order take to arrive? 2-5 business days in Australia. International times vary.
How much is shipping? Shipping is calculated at checkout. Please check our shipping policy.
Where do you ship? All around the world.


ORDERS & PAYMENT

Question Answer
How can I check my order status? Log in to your account or check your confirmation email for tracking details.
Which payment methods do you accept? Visa, Mastercard, AMEX, PayPal, Afterpay, Klarna.


RETURNS & REFUNDS

Question Answer
What is your return policy? Returns are accepted within 30 days for unused items. See our return page.


CONTACT US

Reach out to us via email at team@st-argo.com or through our contact page.